Privacy Policy
Welcome to Kathmandu Veterinary Clinic’s Privacy Policy. We are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.
By using our services, you consent to the terms outlined in this Privacy Policy.
**Information We Collect**
1. **Personal Information:** We may collect personal information, such as your name, address, phone number, email address, and payment information, when you schedule an appointment, register as a client, or make a purchase.
2. **Pet Information:** To provide the best veterinary care, we collect information about your pets, including their medical history, vaccinations, and any other relevant details.
3. **Website Usage Information:** We may collect information about your use of our website, including IP addresses, browser information, and pages visited. This helps us improve our website and user experience.
**How We Use Your Information**
1. **Veterinary Care:** We use your personal and pet information to provide veterinary care and services, including scheduling appointments, maintaining medical records, and communicating with you about your pets’ health.
2. **Communication:** We may use your contact information to send important updates, appointment reminders, and promotional materials. You can opt-out of promotional communications at any time.
3. **Improving Services:** We analyze usage data to improve our services, website functionality, and customer experience.
**Information Sharing and Disclosure**
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as outlined below:
1. **Service Providers:** We may share information with trusted third-party service providers who assist us in delivering services, such as payment processing or email communication.
2. **Legal Compliance:** We may disclose information as required by law or in response to legal processes.
**Security Measures**
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
**Cookies**
Our website may use cookies to enhance your user experience. You can choose to disable cookies through your browser settings.
**Your Choices**
You have the right to access, correct, or delete your personal information. If you have any questions or concerns about our Privacy Policy, please contact us at info@kathmanduvetclinic.com.np.
**Updates to Privacy Policy**
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page, and the effective date will be updated accordingly.
Thank you for choosing Kathmandu Veterinary Clinic. We appreciate the trust you place in us to care for your pets.